Funeral Matters

Looking for independent information and advice on funeral ceremonies, memorials and funeral arrangements in Metro Melbourne and surrounds?

“funeral matters” is the right place to be.

To have your end of life and funeral care needs met please call
Jacqui Chaplin on +61 (0)412 741 531.

…making end of life experiences easier for everyone.

In September 2017, Christina wrote:
“A true professional – exceptional service:
Jacqui was exceptional in helping us prepare a wonderful celebration for the life of a loved one. Nothing was too much trouble, and was contactable at all times. She took such care in getting to know us as a family, as well as our passed loved one, and helped us with planning the perfect service.
On the day of her service, Jacqui was amazing. She paid tribute such a beautiful way, and supported us all in being a part of it. You made the day perfect. Jacqui. I hope we don’t need your services for a long time (as we never want to say goodbye to loved ones), but you will be the person we call when the time arises. Thank you for making such a sad day special.” 

In August 2017 Dean wrote:
“Thank you Jacqui – extremely professional and thank you so much for your friendship and support on the day, we really appreciate it. Thanks so much. 
Regards Dean and Family”

In July 2017 Robyn wrote:
“Many thanks for all your care compassion and assistance during the planning of Dad’s service. You really did a wonderful job in telling Dad’s story.
Again, thank you for everything you made the service seamless and that was much appreciated.”

In July 2017 Andrea wrote:
“Thank you so much and thank you for all your help and support to make my dad’s funeral lovely and perfect, we couldn’t have asked for it to be any better than it was.”

In April 2017 Lorraine wrote:
“It is with grateful thanks to you for the excellent way you helped our family to prepare and organize Roger’s funeral. You were so helpful and made it as easy as you could for all of us. You were able to tell Roger’s story, making it serious and also funny. And I cannot thank you enough for all the support, and for  being so approachable.
You are doing such a valuable service for grieving families and are truly one in a million.
Bless you, take care of yourself and again thank you, thank you, thank you.”

In April 2017 Judy wrote:
“I wish to thank you for the lovely Service you conducted on Wednesday to Celebrate Lyn’s Life. I believe all her wishes for her final farewell were beautifully met, and we appreciate your help and the way you conducted the Service.
This expression of thanks is also extended to the staff of Green Haven Funerals, together with the staff of Inglewood Estate for their commitment and lovely service.
Thanking you again.”